Customer Services

FIND DEALER
Stoeger Airguns are available in gun shops. You can ask our Distributor in your country for assistance. Search for the official distributor in your country To search Distributors and affiliates.

FIND A DEALER

FREQUENTLY ASKED QUESTIONS
Our goal is to be able to serve you, our valued customer, in the most complete and time-efficient manner. For this reason, we maintain an FAQs database containing constantly-updated information about our products.

FAQ

WARRANTY
All Stoeger Airguns are covered by two-year warranty valid from the purchase date. A new Stoeger Airgun is warranted only to the original retail purchaser, for two years from the date of purchase.

VIEW THE COMPLETE WARRANTY

WHAT IS NOT COVERED
The warranty does not cover defects or damage caused by...

  • Misuse or accident
  • Failure to provide proper care and maintenance
  • Failure to comply with instructions in the Owner’s Manual
  • Normal wear and tear
  • Rust or corrosion
  • Obstruction in the barrel

All wooden parts are excluded from warranty repairs. The warranty does not cover claims made by the subsequent owner of any Stoeger product.

ANY UNAUTHORIZED ALTERATION OR MODIFICATION OF THE AIRGUN WILL VOID THE WARRANTY.

STOEGER SHALL NOT BE RESPONSIBLE FOR ANY AIRGUN CLAIMS THAT RESULT FROM THE USE OF NON-STANDARD OR REUSED PELLETS.